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3.7 | 155 Reviews

28 cu. ft. 4-Door Flex™ Refrigerator with FlexZone™ in Stainless Steel

Samsung RF28K9070SR

Available in 2 Color(s)

Features

  • Our FlexZone™ technology lets you adjust from refrigerator to freezer, and the adjustable shelves slide in and out to accommodate taller items.

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 71.875"
  • Depth: 34.25"
  • Energy Star Rated: Yes
  • Refrigerator Size: 28.1 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: No
  • WiFi Connected: No

See More

Due to manufacturer policy, this product cannot be added to your cart. Please contact Bass Appliance for more details.

 
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Ice Master

A space-saving design keeps drinks cold with lots of ice.

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ENERGY STAR ® Certified

ENERGY STAR ® certified products meet strict energy efficiency specifications set by the government. This Samsung refrigerator not only meets ENERGY STAR ® requirements, it exceeds them.

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FlexZone™

Convert from freezer to refrigerator for flexibility that fits your needs.

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Adjustable shelves

Adjustable shelves go from standard to slide-in or flip-up to store bottles and other tall items with ease.

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Triple Cooling

Three cooling systems keep food fresher, longer.

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External water and ice dispenser

An external dispenser offers fresh, filtered water and ice.

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Fingerprint resistant finish

Helps reduce smudges for an everyday great appearance

Ice Master A space-saving design keeps drinks cold with lots of ice.

ENERGY STAR ® Certified ENERGY STAR ® certified products meet strict energy efficiency specifications set by the government. This Samsung refrigerator not only meets ENERGY STAR ® requirements, it exceeds them.

FlexZone™ Convert from freezer to refrigerator for flexibility that fits your needs.

Adjustable shelves Adjustable shelves go from standard to slide-in or flip-up to store bottles and other tall items with ease.

Triple Cooling Three cooling systems keep food fresher, longer.

External water and ice dispenser An external dispenser offers fresh, filtered water and ice.

Fingerprint resistant finish Helps reduce smudges for an everyday great appearance

Features

  • Our FlexZone™ technology lets you adjust from refrigerator to freezer, and the adjustable shelves slide in and out to accommodate taller items.
Key Features
Ice Maker Yes
FlexZone™ Yes
Wi-Fi Connectivity Yes
Standard Features
External Filtered Water and Ice Dispenser Yes
High-Efficiency LED Lighting Yes
Cooling System Triple Cooling
Surround Air Flow Yes
Power Freeze and Power Cool Options Yes
Humidity Controlled Crispers 2
Tempered Glass Spill Proof Shelves 5
Gallon Bins 2
2-Minute Door Alarm Yes
Contour Doors w/ Smooth Finish Yes
CoolTight Door Yes
Dispenser Light LED
Display Color Ice Blue
Filter Indicator Yes
Water Filter HAF-CIN
Refrigerant R134a
Wi-Fi Connectivity Yes
Adjustable Shelves Yes
Refrigerator Design
Type 4-door Flex
Color Fingerprint Resistant Stainless Steel
Refrigerator Features
Humidity Control Crispers 2
Gallon Bins 2
Total Bins 6
Interior Light Surface LED Lighting Top & Side
Shelves 5
Slide-In Shelf Yes
Spill proof shelves Yes
Water and Ice Dispenser Yes
Automatic Ice Maker Yes
Freezer Features
Icemaker Yes
Interior Light High Efficiency LED
Shelves 2
Power
ENERGY STAR® Certified Yes
Energy Consumption 780
Capacity
Freezer Capacity 11.5 cu. ft.
Dimensions
Product Dimensions with Hinges, Handles and Door 35 3/4" W x 71 7/8" H x 34 1/4" D
Product Dimensions without Hinges and Door 35 3/4" W x 70 3/4" H x 29 3/8" D
Product Dimensions with Door without Handles 35 3/4" W x 70 3/4" H x 34 1/4" D
Product Dimensions with Doors Open 35 3/4" W x 71 6/8" H x 47 5/8" D
Shipping Dimensions 38 1/4" W x 77 7/8" H x 36 2/8" D
Net Depth with Door Handle 34 1/4"
Net Height without Hinge 70 3/4"
Weight
Product Weight 337 lb.
Shipping Weight 361 lb.
Warranty
1 Year Parts/Labor
5 Years Parts and Labor on sealed Refrigeration system only* Labor on Digital Inverter Compressor *Compressor, evaporator, condenser, drier, connecting tubing
10 Years Parts Only

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 71.875"
  • Depth: 34.25"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 28.1 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: No

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.7 out of 5

64% of reviewers recommend this product.

4 Stars

Great FlexZone!

Stainless Steel 10/12/2020

Love the FlexZone feature! Ice machine doesn't work.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

do not buy this junk

Saisuresh 10/1/2020

samsung has excellent appliance support i.e no reponse
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Buyers Beware

Paige 9/29/2020

do not buy samsung frdiges!!! i bought this fridge less than 2 years ago and by the first year came the ice maker plague came. just like thousands of others, the ice maker will eventually not work properly. mine ices over and stops producing ice. and yes it has been serviced from the store i bought it at. i loved this fridge. but when you dont have full function of all the properites none of it matters. also, my flex zone stopped freezing. now not only do i not have an ice maker that works properly, i only have half the freezer space. do not waste your money!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Love it!

MarieS 9/29/2020

Looks great and exactly what we needed. We have a stand alone freezer already so the ability to have extra fridge room is great!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Don't BUY!!!

M Martin 9/25/2020

this is the worst purchase we have ever made! the ice machine is horrible!! it freezes up so bad that i have to use a hair dryer to defrost and makes the worst ice ever! its space is just useless! i am planning on going beck to fridgidaire! i just can't stand dealing with this one and i have only had it for 2 years!!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

I value good quality

Kenny 9/22/2020

just bought a home that has this brand new model in the home. the icemaker is not working. this seems to be a common theme here. what is samsung going to to to rectify this?
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Ice Maker Ruins an otherwise fine refrigerator

MORanger 9/21/2020

After less than 90 days the ice maker went out on this brand new refrigerator. It constantly freezes up and quits working. I had the entire ice maker replaced, but was told it would go out again; that there is a know problem with this refrigerator and the ice maker. Sure enough, it went out again... after the warranty expired. I am now forced to either go without ice, or take a hair dryer and weekly thaw out the ice maker. It's really disappointing that Samsung would make a product with an industry known defect and not come up with a recall and stand behind their products and customers. If this is how they make products, I am done with Samsung
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
4 Stars

Streamlined and attractive out, spacious inside

StaB 9/15/2020

Top sliding shelf and 2 drawers each in the freezer/flex sections make it easy to store and find. Well-lit shelves and 2 drawers in refrigerator for flexible storage in lots of space.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Overall

Maredia 9/2/2020

saw this at my aunts place and was a great by her, so i thought to go ahead and get it for us too and truely speaking as all products from samsung even this was a hit! a) design is modern and fits well with the contemporary design houses b) controls are easy to toggle around c) flexzone is like cherry on the cake d) reliable, least serviced so far overall it was a good purchase
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Well designed and problem free

casey 8/29/2020

I have had this refrigerator for a year and it was been problem-free. The four doors and flex is well designed for ever-changing needs and efficiency. Easy to clean, well lit, and versatile with the duo doors at the top. They can hold large casseroles and allows for the cooling of plates of appetizers. The stainless steel hides fingerprints and easy to clean. One limitation is a need for a larger ice machine and storage. The ice however comes out clean and clear. The filter notification and change of the filter is a plus and easily done.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Would Be Excellent But the Icemaker.....

airdoc42 8/29/2020

I purchased my Samsung 4 door refrigerator in Sept 2017. Lots of space, great features and appearance. Its also quiet and efficient. However, during the last 6 months, I've had to defrost the icemaker at least once a month due to ice freezing, preventing the icemaker from making ice. Defrosting takes a couple hours most of the time with no instruction on how to put the icemaker into defrost mode. A search on YouTube was helpful with this part. This seems to be a common issue with Samsungs. A Google search for your model might be beneficial. Overall, I'll deal with it, we still like the refrigerator.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great Feature

Yuriy V 8/28/2020

I am pleased with the purchase. Very easy to use and good design.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great features in this category!!

sandip patel 8/28/2020

i bought this a 22 months ago and satisfied with it...
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Worst purchase ever, even worse warranty support

Kyle 8/28/2020

short version: fridge has been broken (no cooling or freezing) for over 6 weeks now, with no end in site to repairs, have had a tech work on it every week for last 4 weeks and they still have no clue what is wrong with. warranty service has been a nightmare and handled very poorly, customer support has been even worse. i after first repair company said fridge was unrepairable after 3 vists, samsung switched me to an new repair company. i am now over 6 weeks without a fridge and have no send it in site when this will be fixed. do not buy
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

I like 4 door and nice look

Chetankumar 8/28/2020

I bought it from Lows on thanksgiving weekend 2016
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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Value

 
5 Stars

Great Refrigerator overall

Richard 8/27/2020

We bought the refrig 6 month ago. It works very well and it looks good.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
4 Stars

Spacious, well lit, lots of drawers in freezer

alnoggy 8/27/2020

Love the design and space provided. Wish It had more drawers or space for vegetables and cold cuts. Run short on Ice for events with more than 6 people. Have to plan to store extra ice when I have an event like Xmas or Thanksgiving. Love drawers in freezer and have more than enough room compared to other models.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 
5 Stars

Very good product

Yoka 8/27/2020

I bought this 3 years ago and its been good so far.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

Service Nightmare

NHPaul 8/27/2020

3 month old refrigerator suddenly quit working, lost entire contents. Warranty claim started 5 weeks ago, first service attempt had the wrong parts still waiting on parts service is due in next week. We have been without the use of this for over a month already. Even with the Extended warranty. Very disappointed
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Samsung FlexZone refrigerator

stevepolk1 8/27/2020

We absolutely love our Samsung FlexZone refrigerator! We always had trouble with the ice makers in our previous models, but not with this one. It has performed outstanding, we love the flexible features, and we highly recommend it!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great performance , capacity , flexibility

Amit 8/27/2020

Excellent refrigerator. Give flexibility of converting Freezer into normal cooling. Really liked it .
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great features love it!

Lamorena 8/27/2020

I recently bought a quad door samsung refrigerator and works flawless very spacious and good led light! I love it!
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

Died right after warranty

Unhappy Customer 8/27/2020

Ice maker quit working early on. Now bottom freezer and fridge at 72 degrees and top at 40. Not helpful and very expensive to fix getting new fridge after 3 yrs. those customers that take complaint to local media getting refund from Samsung-ret of us nothing. Own Samsun washer and dryer that both needed repairs during warranty. No more Samsun appliances...just tv.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

My wife loves it! best refrigerater ever!

Jameslim 8/27/2020

I was surprised when I saw this fridge in my kitchen. It looks modern and fits perfectly in the interior design. It blends nicely with my dark cabinets and white/gray granite. My only complaint is the handles easily show fingerprints. We just have to wipe them down frequently. I do like that the handles are built into the door and don't stick out. It gives it a really nice finish. The flex portion of the fridge is perfect. We decided to keep snacks and food for the kids to be able to easily grab in there. They love having their own "mini-fridge." It did cut down our freezer space. I now have half of what I used to have but I'm hoping it means we eat food faster. The inside of the fridge is great because you can "design" it to fit your food in various ways. The shelves on the door can be moved to fit different size items, as well as the shelves within the fridge can slide back and forth to make room for larger items. My absolute favorite thing about the fridge is the giant tablet/Samsung Home Hub on the front. I am still finding new things each time I access it. I love that my Google calendar can be synced to the fridge and I can see everything we have going on for the week as I am looking in the fridge and trying to meal plan. I also like the culinary inspiration that pops up to give me new ideas for dinner. I am still learning how to set up my shopping lists based on that inspiration and what I have in my fridge. The fridge manager allows me to put dates of expiration and reminds me when it is about to expire. It also lets me look into my fridge while at the grocery store - perfect for me as I forget to look if we have certain items before I leave the house! I do wish it was easier to upload photos in order to customize the screen saver and home page a little more. But this is me being very picky!
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

great features and easy to use

Fshah 8/27/2020

i love samsung products but since i have this refrigerator i am so happy with my purchase
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
3 Stars

Freezer Issues

Ellen 8/17/2020

every 3 to 4 months we have to defrost the ice maker because the motor stops working. ice builds up on the bottom of the ice tray making it shut down. very frustrating. it's been doing this since we purchase it nearly 4 years ago.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Disappointed Customer

Huebel Family 8/13/2020

We purchased this fridge in October of 2018 after our kitchen renovation with all the matching Samsung appliances. The ice maker leaks, then freezes, preventing the cubes to drop or produce more ice. You need to defrost once a month. There is a fix for the problem, but its costly, and when you already paid $3,000 for the fridge its disappointing.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Disappointed Customer

undefined undefined 8/13/2020

We purchased this fridge in October of 2018 after our kitchen renovation with all the matching Samsung appliances. The ice maker leaks, then freezes, preventing the cubes to drop or produce more ice. You need to defrost once a month. There is a fix for the problem, but its costly, and when you already paid $3,000 for the fridge its disappointing.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Ice Maker troubles

CaptRich 8/12/2020

The current 4-door Flex refrigerator is a replacement for the original 4-door Flex refrigerator, which had repeated issues with the ice maker failing. After 11 months, Samsung provided a total refrigerator replacement. Fortunately, the current refrigerator has only had one correctable issue with the ice maker in the 10 months of ownership. Regardless, the ice maker is very loud. Other than that, we like the features and styling.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Do not purchase

Frenchie 8/10/2020

this fridge is absolutely gorgeous, however since i have owned this unit i have had nothing but problems with the ice maker. it will freeze over and not produce ice. i have defrosted this numerous times with the same outcome a month later. i will not recommend this until they fix this issue. stay clear from this fridge, or if you want it, i will make you a deal on one.!!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great except for ice machine

It is me 8/9/2020

I bought a year ago and it's so easy to keep organized
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Good concept ice maker not so good

JenNi 8/6/2020

My ice maker after paying as much as I did replacing my fridge only because my ice maker stopped working had frosty ice cubes in the first year. Love the flexzone feature though keeps my vegetables fresh all by themselves!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

It was time

Davidchang 8/5/2020

it was time for an upgrade. The last fridge we had wasn't working too well so we went for an upgrade and found this one. It is very nice.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great

Libby 8/3/2020

We Purchased our refrigerator last year love it, worth the value
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

I've maker failed after two years and 5 months

Otototo 8/3/2020

Ice maker failed right after the warranty expiration. I have a expensive and very annoying process to get the ice maker replaced. It is a bad design that allows air infiltration into the ice maker.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Samsung flex

Bonnie 8/3/2020

Absolutely love this fridge! Currently have the flex as fridge for beverages, thru summer!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Love it but...

Autumn 8/3/2020

I absolutely love my flex refrigerator, its nice to have the "power freeze/power chill" when I'm preparing a recipe that has to be chilled or cooled down. Being able to change one of the 4 sides from freezer to refrigerator is a nice feature, although I have never had to use it. There is enough room for the food of three adults and one child whom eats more than all the adults. And it is easily cleaned. The only problem I have with it, is that the ice maker is SLOW. My husband grows very impatient with it. Honestly, that's the problem I have with it, my husband's lack of patience. The water on it works great, just distributes ice slowly. Other than that, I love it.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great features

Ilkerf 8/3/2020

I have been using this almost two years now. I love it and the best feature is to be able to have flex zone
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Nice Features and flexibility!

btimothy67 8/3/2020

I've owned this refrigerator for about a year now and love it. I love the fact that you get change from freezer to refrigerator option on the lower door and that you can put a large pizza box right into the top double doors with no sweat whatsoever. I do wish that the ice maker was a little more substantial and made more ice, but overall it still works great. Love the in-door water and ice access because it will take a large pitcher and fills it fairly quickly - great for my 3 dogs who love the cold water from the fridge. The problem I still have not been able to solve is that I haven't been able to get it connected to my mesh wifi system. I've contacted customer support and they were unable to help. My oven and my dishwasher won't connect, either, so I'm assuming it's my EERO system. Wished they'd work on that.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
4 Stars

Lots of Capacity and Options

Zman 8/3/2020

I've had this refrigerator for a few years now. I like the capacity and the option to covert the bottom right door into a freezer or extra refrigerator space. I use the bottom door for meats since it keeps the temp slightly above freezing. Also plenty of options to move shelves around and open up space for larger items. The front is not magnetic so it keeps it looking nice by not hanging magnets and other stuff all over the front of the refrigerator. Only real negatives is it can be kind of loud at times producing strange noises that come and go randomly. I also don't use the built-in WiFi feature and don't like that fact that it cannot be turned off once activated. But overall great sized refrigerator and would recommend.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Love the style

Mad30 8/3/2020

Bought it almost three years ago has been working good.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Samsung refrigerator

Mom_of_3 8/3/2020

We bought our fridge about 2 months ago and couldn't be happier. The flex zone is awesome for your big family to have extra fridge space.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

Nothing but problems

KevinCL 8/3/2020

Nothing but problems. Returned the first one. No electronics worked. Second one failed dispensing water and ice. Beautiful appliance but definite electronic problems. Probably why they only give a 1 year warranty.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great look and features

Sid H 8/3/2020

We had this for couple of years and We're so happy that we bought this refrigerator
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

Don't buy it

TARIQUL HAQ 7/22/2020

i honestly love samsung products, i have their tv, phone, dishwasher. but this refrigerator really sucks. one of the things i really need in a refrigerator is the ice machine, and as you can see many of the people that are complaints about this refrigerator is that the ice machines doesn't work. the funny thing is that because it's out of the 1-year warranty, they told me that i had to get it serviced by a samsung repair representative, the issue is that they cost a lot more than some of the independent repair people. i spent about $3000 dollars on this fridge and yet they can't own up to a defective product they they put in their fridges. never again am i going to support an appliance from these people.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

DO NOT BUY THIS REFRIGERATOR

Kerri_01 7/20/2020

We purchased this fridge in 2017. The ice maker has not worked properly since the 4th month of owning the appliance. We had a service company out to fix the ice maker while it was under warranty. It worked for a bit and then stopped working again. This ice maker issue is a know issue to Samsung. We did not purchase the extended warranty, which in hind sight we should have. While I understand that it was our mistake for not purchasing the extended warranty, when a manufacturer knows that the appliance has an issue such as this, you would think that they would stand behind their product. We had the repair company come out today and we were going to pay, out of pocket $500.00 to have the ice maker kit replaced but the repair company said that it was not guaranteed to fix the problem (in their experience). Now what......I guess we will continue to manage the problem by steaming the ice maker every two weeks so that it continues to product sub par ice for as long as we can before it goes to the landfill! Thanks Samsung for your inferior product and even worse customer service.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Looks beautiful, love the 4 door function....but

CANDACE IMBODY 7/11/2020

the icemaker is worthless! actually worse than worthless. being confined we need to go buy ice because it is frozen up every other day. we live in florida, it is a total pain and was embarrassing when we could have company. beautiful kitchen....with the range, dishwasher and fridge. but the icemaker is terrible. i did complain several times. the csr seemed relieved it was out of warranty and told me to call a repairman. never will buy this samsung product again.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Ice maker has been nothing but trouble

Tkwi 6/29/2020

like so many others, the ice maker freezes up and doesnt produce ice. about once a month i have to defrost the ice maker and reset it. this would be a really nice refrigerator if the ice maker was such a failure.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

I love my fridge

LYNNE WICKLINE 6/26/2020

i have had no problems with my fridge love that i can open one area at a time. it is big and roomy. the only complaint i have is i saw in a store and touched it all over and no fingerprints....i have fingerprints all over....so who knows why.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Dont buy - icemaker frosting issue

Kots 6/22/2020

no matter when you buy or which model, i guess the issue of icemakes frosting up and leaking water is perhaps there with any samsung refrigerator. mine was purchased in late 2018 and just after warranty expired, mine started having issue as many other. i guess anyone who gives 5 stars are just too early to wite a review. if you dont want to try luck, stay away.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

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