Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 252-291-1066 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

252-291-1066

Return Policy

Bass Appliance Service

We service everything we sale. We also service other appliances. We service most brands of dishwashers, ranges, top mount and side by side refrigerators, microwaves, washers, dryers and more. If you would like to set up a service call: Store number 252-291-1066 or visit bassappliance.com

Damage Policy

Bass Appliance will occasionally receive a damaged appliance. Don’t worry we will take care of you! Whether we replace the damaged part or take something off the price. We will always take care of our customers.

Appliance Return Policy

Once delivered all sales are final. If you cancel an order prior to delivery there will be a restocking fee for cancelling the order.

Parts Return Policy

No returns on special orders. All electronic parts are nonrefundable. No returns on opened or previously installed parts. 10% restocking fee on all in stock items.